Returns & Exchanges
At Arth By Emcure, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your fashion selections, you may return or exchange eligible items within 15 days of delivery.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange and state the reason.
Quality Inspection
Ensure the garments are unworn, unwashed, and have all original tags and packaging intact for a successful quality check.
Reverse Pickup
Once your request is approved, our courier partner will schedule a reverse pickup from your delivery address within 48 hours.
Refund Processing
After the returned item reaches our warehouse and passes inspection, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing